Car Rental Mauritius | Location de Voiture Ile Maurice

TERMS AND CONDITIONS OF EASTFLEET LTD CAR RENTAL

RENTAL INCLUSIONS AND EXCLUSIONS
1.1. The rental agreement with Eastfleet Ltd Mauritius (“Eastfleet”) includes unlimited mileage, full-risk insurance, road fee, road-side assistance, and zero airport surcharge.
1.2. The rental agreement with Eastfleet excludes fines and parking charges, late return, bank charges for credit card processing at delivery, key and documents loss, and delivery and collection in hotels/villas or any other off-airport destinations.
1.3. The rental agreement with Eastfleet is subject to all applicable local regulations.

DOCUMENTATION FOR DELIVERY AND DROP-OFF
2.1. The customer must present necessary documents and sign a rental agreement (contract) subject to local law.
2.2. At the time of filling up the contract, the customer must have a driving license, a valid passport, and a credit card or other means of payment.
2.3. The agent will evaluate the condition of the car during drop-off, including damages such as scratches and bumps.
2.4. Eastfleet will not be responsible for any unattended objects or personal belongings in the car at drop-off.
2.5. The rental agreement with Eastfleet is subject to all applicable local regulations.

CREDIT CARD/DEBIT CARD POLICY
3.1. A VISA or MasterCard credit card is mandatory for pre-booking a car on the Eastfleet website.
3.2. Debit cards are not accepted for pre-booking online but can be used for balance payments at car delivery.
3.3. A surcharge applies to credit card transactions, and bank charges may apply for debit card processing at delivery.
3.4. Customers without a credit card must email a request and provide additional information for reservation processing.
3.5. The rental agreement with Eastfleet is subject to all applicable local regulations.

DELIVERY FEE AND COLLECTION FEE
4.1. Eastfleet delivers and collects cars freely all over Mauritius.
4.2. An additional charge applies for delivery and collection outside the airport or any other place and is calculated automatically by the Eastfleet system.
4.3. The rental agreement with Eastfleet is subject to all applicable local regulations.

LATE PICK-UPS/EARLY DROP-OFFS
5.1. The rental starts and finishes according to pick-up and drop-off dates and times on the voucher.
5.2. No refunds are provided for unused time due to late pick-up or early drop-off.
5.3. A surcharge applies for late drop-off exceeding the grace time of 3 hours.
5.4. The rental agreement with Eastfleet is subject to all applicable local regulations.

NO-SHOW POLICY
6.1. No refunds are provided for failure to pick up the car at the arranged time and date.
6.2. Eastfleet reserves the right to refuse a car if the customer arrives late without necessary documentation and credit card with insufficient funds.
6.3. The rental agreement with Eastfleet is subject to all applicable local regulations.

DAILY RATE CALCULATIONS
7.1. The car hire price is confirmed at the time of booking and calculated on a 24-hour basis.
7.2. The minimum rental length is 3 days.
7.3. Extension of hire after pick-up or late drop-off is charged at the local daily rate, which may be higher than the agreed rates.
7.4. The rental agreement with Eastfleet is subject to all applicable local regulations.

Vehicle Group/Model
8.1. The vehicle depicted on the rental receipt serves as a general reference only and may be substituted for a similar, alternative, or upgraded car at the discretion of Eastfleet Ltd Car Rental.
8.2. In the event of unavailability of the booked car, the customer will be offered a comparable or superior vehicle, or a full refund in case neither option is feasible.
8.3. Eastfleet Ltd Car Rental disclaims any liability for direct or indirect losses resulting from such changes, and a reimbursement will be granted upon authorization for a downgrade.

Extras
9.1. Customers may add extra drivers, baby seats, or booster seats during online reservation.

Provision of Cars
10.1. Eastfleet Ltd Car Rental reserves the right to refuse to provide a car to any individual deemed unsuitable for driving or failing to meet the eligibility requirements.
10.2. Eastfleet Ltd Car Rental assumes no liability for the completion of travel arrangements.

Local Regulations
11.1. Eastfleet Ltd Car Rental abides by all local laws and regulations regarding car rentals in Mauritius.